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Shipping - Continental U.S.

Black Hook reserves the right to utilize any FedEx service necessary to meet our delivery commitment.

Note: Please assume a minimum processing time (from time of placement until order ships out) of 72 business hours (Monday-Friday).

For example: If an order is placed on Monday, using Standard Delivery and assuming the item(s) are in-stock, it may not be processed and shipped until Thursday at which time you must allow 3-6 business days for delivery.


  1. ALL ITEMS WILL BE SHIPPED VIA FEDEX - WE DO NOT OFFER SHIPPING THROUGH THE USPS, UPS, DHL OR ANY OTHER CARRIER. (The only exception to this policy is that orders shipping to military addresses will be sent via the USPS.) Special Instructions requesting shipping via services other than FedEx will not be followed.
  2. All shipments will be sent requiring a signature at time of delivery. If the recipient address has a Release Signature on file with FedEx, Black Hook is not responsible for the shipment once it has been delivered.
  3. Oversized packages which have dimensional weight charges applied will incur additional freight charges as imposed by FedEx - Items including, but not limited to: fishing rods, gaffs, coolers, rigging buckets, bait trays, bait tanks, tackle boxes/bags, marlin mats, boarding mats, battle stations, outriggers, fighting chairs & rod logs. Call for details.
  4. Orders being sent to international addresses will incur additional charges - expect a MINIMUM shipping/handling charge of $35 to Canada or Mexico and a MINIMUM shipping/handling charge of $45 to other international destinations - Prices calculated online are estimates. Customers will be contacted should shipping charges exceed that of which they were quoted online. (All international shipping/handling charges are based on package size weight and eventual destination.)
  5. Free shipping offers are only valid for orders placed within the continental United States. Free shipping only available via standard FedEx Ground method unless otherwise stated.
  6. Bait Orders - Anticipate a minimum additional charge of $55.00 including cooler, ice and freight.
  7. Drop-Shipped Orders -Including, but not limited to: outriggers, fighting chairs, coolers & Gunwale Mats WILL INCUR additional shipping charges.
  8. Orders being shipped to addresses outside the continental United States, including HI, AK, PR, call for shipping quote. (Allow additional 1-2 days for delivery.)
  9. Orders Including Rods or Gaffs wil incur a $6.50 charge for a protective rod shipping tube.
  10. Returns/Exchanges - If for any reason you are not 100% satisfied with your purchase, please contact our customer service dept within 21 days of receipt for a return authorization. Returns/Exchanges without authorization WILL NOT BE ACCEPTED. Returns/Exchanges after 21 days of original receipt WILL NOT BE ACCEPTED. All Returns/Exchanges MUST be in original packaging and in unused/re-sellable condition.
  11. Black Hook Gift Cards are not returnable or refundable for cash except in states where required by law. If you decide to return merchandise that you purchased using your Black Hook Gift Card, the refunded amount will be credited directly back to your Black Hook Gift Card. Please do not throw away your Black Hook plastic Gift Card unless you are sure of your purchase.


If we are out of stock on an item, you may choose for us to backorder these items and ship later. Please specify at checkout if you would like out of stock items backordered. Unfortunately, we are unable to backorder items totaling less than $25. Additionally, backorders are not accepted outside the Continental United States.

Shipping - Disclaimer and Other Options

Pricing may vary according to weight and size of package. Dimensional weight charges will be added when applicable.

  • No order will be shipped without receipt of total payment.
  • Black Hook does not ship any order C.O.D.
  • Domestic delivery not available to P.O. Boxes.
  • A telephone number of the recipient is required for all deliveries.

Shipping - Bait Orders

All bait orders are subject to additional freight charges. Due to the perishable nature of the goods, a special cooler box, dry ice and overnight freight will be added. Actual cost will vary based upon the size and weight of package. (Minimum freight charge on bait will be $55).

Shipping - International

International Shipping: Customers will be charged a $6.00 handling fee. We will call or email with exact shipping rate. Above quoted shipping rates do not apply to international orders. Additional charges will apply.

Please call for a quote.954-653-4930 or E-mail:

All international orders will be shipped via FedEx International Priority shipping method.

Shipping - Via Priority Mail

Shipping via the US Postal Service is available to US Military Addresses and Select International destinations only. Please call for more information..954-653-4930 or Postal shipments require a signed liability release form. Available from Black Hook. (Call to have a copy faxed to you). An additional handling charge of $5.00 will be included on all orders being sent via Priority Mail (ie. mail charge equals cost plus $5). Call for a quote. 954-653-4930 or

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